Subject: RE: Good Afternoon
To: Jan Okon
Jan,
Sorry I haven’t checked my email sooner.
I trust Richard passed the message to you that George paid the balance by phone first thing Monday morning.
All the doors are beyond our expectations of detail in their looks, functionality and installation.
Again, thank you to yourself, Emilio and George and Flavia’s team for your excellent service.
Regards, Wendy and George
Hi Lily,
George and Flavia did an absolute wonderful job. We are so pleased with the outcome (not that there was any doubt).
The balance owing I would like put on my credit card, let me know what needs to be done now.
Thanks very much. Olympia is the best!!!!
Diane
Attention: Emilio
Dear Emilio
This short note is to let you know how pleased we are with the four doors your company recently installed in our home.
Your sales representative, Jan, was knowledgeable, informative and friendly. His attention to detail and suggestions assisted us greatly in making our final selections of door styles, glass and locksets.
The same has to be said about your installers – prompt, efficient, exceptionally skillful, professional and friendly.
Best of all, the doors are beautiful.
We have received many unsolicited comments from passers-by and friends – all very complementary.
Thank you again to you and your team. We highly recommend Olympia Windows and Doors to friends and neighbours.
With warmest regards,
G. and W. Goralewski
Hello Lucy,
Further to our telephone conversation, I just thought I’d send you this note. I had 5 new windows installed in my home, 4 at the front & 1 at the rear. The installers from Olympia Windows, Wilson and his partner were there from 9:00AM to 6:00PM working in the mild, wet weather. They noticed and thought I should bring it to your attention that the soffits were loose causing the rainwater to fall back in towards the windows. Wilson told me that he had tightened up one part of the soffit at the front but was still concerned as this may affect the warranty of their installation. He indicated that this would probably be true for our entire block of homes #110 to #115.
As this may pose a potential problem, I feel this issue should be addressed at the next corporation meeting in a few weeks. Thanks for the interest in this matter.
Sincerely,
G. Molson
Mississauga
Sorry for the delay. We are really pleased with the window and would like to replace 2 lower windows in the spring. Closer to the time we would like you to quote us a price.
Thanks
A. & S. Connor
Mississauga
Emilio
Here are the two (2) replacement cheques that I spoke to you about earlier. Thank you for being so understanding. It has been a real pleasure dealing with your company and we wish you all the best for the holiday season.
Thanks Again,
K. Woan
Mississauga
Hi Lily,
Doors look fantastic, thank you very much.
Can I ask you the colour of the door and brand? Want to match up the colour for the wood panel we have at the side of door. Thanks again
L. Davies
Mississauga
Olympia Windows,
Last October your firm installed 3 aluminum basement windows. We were extremely satisfied with the workmanship and courtesy extended by your staff. Thank you.
At that time we enquired if there could be a similar price offer and although several companies were represented at a mini home show at Cloverdale mall, I could not see Olympia.. To get to the point as we were so satisfied with you last year, I hesitate to approach another firm. Would you be able to match your previous offer and install our remaining three basement windows for the same price? I would appreciate a call if this can be arranged. I believe the installers name was Antelo. Excellent workman.
Sincerely,
D. Fletcher
Emilio
Many thanks,
Good job done by your crew Wilson and Hugo
Thanks,
Mr. and Mrs. Smith
Mississauga
Attention: Rob Hawkins
Balance owing on order No. 4123, $2185.00 enclosed. Please acknowledge receipt.
Thanks!
J. Zarins
Georgetown
P.S. They did a great job.
Emilio
Installers did an excellent job with my new door. Thank you!
P. Davis
Emilio
Thank you for everything. The windows are so good and the job was very well done.
Mr. & Mrs. Young
Thornhill
Emilio
Thank you for a wonderful job. Wilson did an excellent job installing my bow window.
V. Valve
Jan
I received thank you card. Thank you. I am very happy with your services.
J. Wong
Mississauga
Jan
Very happy with door! Blind not functioning at the beginning, but now its working wonderfully. Thank you.
Mr. Behrend
Toronto
Emilio
I am very happy with job well done! I will come in later with a cheque.
S. Phillips
Mississauga
Emilio
I am very happy with my new windows. Job well done!
Mrs. Mackay
Emilio
Just wanted to say how pleased my husband and I are with the installation
Another job well done!
Mr. & Mrs. Holgrove
Emilio
2 basement windows installed today. Want to let you know everything looks excellent!
J. Vanderkoy
Emilio
Thank you for a wonderful job! Well done! I love the door.
Mr. Miller
Toronto
Jan Okon,
Very, very, very pleased with “everything” work and crew.
R. Cieslik
Mississauga
Emilio,
Very happy with work!
Mrs. Hanna
To: Rob Hawkins
Thanks Rob,
I really appreciate your open and honest approach. You are a pleasure to deal with. Looking forward to my new windows.
Yvonne
Oakville
Hi Emilio
As we discussed, here are four post-dated cheques. Really appreciate you allowing me to pay this way. Windows look great! Enjoy the rest of your summer.
Best Regards,
T. Trombley
Etobicoke