Dear Emilio

I am writing to tell you how very pleased I am with my new front double doors. They are so beautiful and really compliment the front of our home. When I decided to take on this project, there was only one company I considered doing this work, and that was Olympia. I did not shop around because past dealings with your company brought me back. Your sincerity to please customers impressed me so much. I knew a good job would be done plus, your installer Antelo’s perfectionist ways was an added bonus.

Thank you for returning, without any hesitation to replacing the clear caulking. This was greatly appreciated. I can certainly, highly recommend your company to anyone considering door replacements.

Sincerely,

D. Bell

Mississauga

D. Bell

My apologies for the lateness of this payment. I have been carrying it around with me for several days and I’m afraid it slipped my mind.

We managed to get the door painted a few weeks ago when we had that spell of unusually warm weather for October and are delighted with it. I wish we had done it years ago.

Thank you for your service.

Yours truly,

K. Baxter

Etobicoke

K. Baxter

Dear Jan and Dave

I want to thank you right away for the excellent job your company did on my new windows. As you remember I called you before the job was even complete to tell you how pleased I was with the installation and the professionalism of your installers. We had other windows installed earlier in the year by Sears and they don’t come close to your guys for sales and installation.

We will be replacing the remainder of the windows in the New Year and your company will definitely be doing the job (just give the same or better price, OK Dave). Please feel free to give any prospective purchasers my phone number. I would be glad to tell them about the great job done for me.

Thanks Again,

Mr. Adams

Mississauga

Mr. Adams

Emilio,

Thank you once again for the professional installation of our new windows. The awning style crank out window allows so much more light into the room, plus the brass rods add a great decorative look!

Thanks again to you and the installation guys. Another great job!

Sincerely,

Mrs. Wright

Mississauga, Ontario

Mrs. Wright

Dear Emilio

Our new windows are wonderful. We couldn’t be more pleased. They make such a difference in our home’s appearance, both from outside and from the inside. We’re looking forward to the savings on our heating bill this winter.

Wilson and his crew did a great installation job. We found it quite fascinating to watch them work. We really feel that they did a quality job in every way. They were also very pleasant to have around. (We particularly enjoyed the Spanish songs they sang as they worked!).

We wouldn’t hesitate to recommend your company to friends or neighbours. We feel you offer a first class installation job.

Thanks again,

Mr. & Mrs. Williams

Mississauga, Ontario

Mr. & Mrs. Williams

Dear Rob Hawkins & Staff at Olympia Windows & Doors

Your company is very efficient, has great customer relations, and is extremely dependable. I would like to thank Wilson and Julio for doing such a fantastic job on my front bow window. They were very polite, hard working and professional. It was a pleasure to have them in my house.

I would certainly recommend Olympia Windows and Doors to others and will do my future business with you.

I would like to take this opportunity to wish you all a very happy Christmas Season.

From a very satisfied customer,

Mr. Waller

Mississauga, Ontario

Mr. Waller

Hello Jan

We had our door installed today and we are so happy with it! The Panama glass is just beautiful and the installer did an excellent job!  He paid special attention to every detail. It is perfectly sealed and looks great!

Thank you for helping me choose the right door and when we are ready to replace the back door, you will definitely hear from us!

We are very impressed with your company.  Your service, products and workmanship are excellent!

Sincerely,

Mr. & Mrs. Viggiani

Mississauga, Ontario

Mr. & Mrs. Viggiani

Dear Emilio

Bob and I would like to thank you for your very prompt and efficient service. We think you’ve done an excellent job installing our lovely new windows. We’re very pleased!

You and your team deserve high praise and we’ve already recommended you to our friends.

Once again, thank you very much!

Regards,

Mr. & Mrs. Thornton

Brampton, Ontario

Mr. & Mrs. Thornton

Emilio

Thank you again.  The work (installation) was very well done. We are very pleased! Please express our appreciation to Wilson and his partner.

Mr. & Mrs. Sturge

Mississauga, Ontario

Mr. & Mrs. Sturge

Emilio,

The door fairies were at our house on the weekend and fixed those minor problems.

I have to say, it is a pleasure to receive such service. I am very impressed at your speedy response and the efficient resolution of what was a minor problem.

I wish we could get service like this from everyone we deal with.

Thank you. Rest assured, this story will be repeated to as many people as we talk to.

Mr. Stuart

Mississauga, Ontario

Mr. Stuart

Dear Emilio,

I wish to compliment you on the very fine job done at our house in Burlington.

The feedback we have received regarding the appearance and utility of the windows as well as the quality of workmanship has all been very positive.

I will not hesitate to use your company’s services again in the future.

Yours truly,

Mr. & Mrs. Stokker

Burlington, Ontario

Mr. & Mrs. Stokker

Hello Emilio

Hope all is well with you these days!!

I wanted to take this opportunity to thank you for all of your hard work and dedication this past year on the window and patio door replacement project that was carried out at the Thornhill complex. Your professionalism and organization greatly assisted in making this project run as smooth as it did.

I would like to wish you, your family and all the staff at Olympia Windows a Happy Holiday Season and a safe and prosperous New Year.

All the best to you Emilio

Mr. Nolan

Property Manager

Thornhill, Ontario

Property Manager

Dear Sirs,

Olympia Windows & Doors Ltd. and Vinyl Window Designs Ltd. installed windows with argon and Low E on our home on April 24th, 1996. Unfortunately, the plastic grids installed in our six front windows badly discolored over time.  When I mentioned this to Emilio, president of Olympia he got in touch with VWD and requested replacement of the glass components. This work was completed on September 18th and October 1st by your representative John, in a professional, friendly and timely basis.

My wife, and I would like to thank Olympia Windows, Vinyl Window Designs, and John for the timely and professional follow up to remedy this problem. The appearance of the front of our home has been enhanced by the fresh appearance of the new glass and grids.

Again, thank you.

Yours truly,

Mr. Oyagi

Mississauga, Ontario

Mr. Oyagi

Dear Rob,

This is just a quick “Thank you” for a job well done. We are very pleased with the installation and capping of the windows at our home.

As you know, renovations can often be a disruptive and distressing time for homeowners, but in this case it was really a pleasure. Your installers, Marcelo and Felix, were so professional and pleasant. They explained everything to me as they went along and did a great job cleaning up at the end of each day. They even went beyond the call of duty with little extras such as patching cracks and holes around the windows that were there prior to the installation.  It was the best renovation experience we’ve had in the nearly twenty-seven years in this house!

And thank you for coming by and your reassurances at the end of the job. It’s nice to know we can call on you anytime, should the need arise.

We will certainly recommend Olympia Windows to our friends and neighbours in the future and, of course, call on you again for our own window replacements.

Sincerely,

Mr. & Mrs. Oldham

Mississauga, Ontario

Mr. & Mrs. Oldham

Dear Emilio and Lillian

Thank you very much for your prompt attention to our concerns. It appears that everything has been resolved to our mutual satisfaction. We will continue to recommend you to others and will most likely be in touch in the coming year regarding the replacement of our remaining windows.

Kind Regards,

Mr. Muller

Brampton

P.S. Lillian-enjoy the rest of the summer and stay “cool”.

Mr. Muller

Dear Emilio

We would like to say “Thank You” for a job well done in the Brampton Condominium.

Your people acted professionally at all times, and were extremely accommodating to the owners at this property.  The windows have proven to be superior quality and have no problems with leaks or complaints of drafts since the installation was complete.

We understand how difficult it can be to coordinate the installation of more than 400 windows and nearly 100 patio doors, and appreciate your efforts to complete this job without problem, on time, and exactly on budget.

Once again, on behalf of the Owners in Brampton “Thank You.”

Yours truly,

Mr. Thompson

Property Manager

Brampton, Ontario

Property Manager

Dear Emilio

I wanted to commend your crew on the excellent work they did this past summer at my home, here in Etobicoke.

They were fast, efficient and impeccably clean. I was very impressed with their professionalism. The six different installers I met were very polite and pleasant at all times. You have excellent staff and it was a pleasure dealing with them. The new windows look wonderful. When I commented on the quality of their work to one of my students at my yoga studio, she replied that you had replaced one of her garage windows in the past, and that she also was very delighted with your work.

Your receptionist was very friendly and helpful as well.

If you send me some cards or brochures, I would be happy to pass them along to any of my friends that might be needing replacements in the future.

Thank you again,

Ms. Maltman

Etobicoke, Ontario

Ms. Maltman

Dear Mr. Okon

This is just a short note but most sincerely sent to thank you and your colleagues for the excellent job you did in replacing our windows and doors.

The quality of workmanship was top notch and we greatly appreciated the hard work and effort put into the job by Antelo and Jorge. The job was done well and in good time and to our complete satisfaction.

Thank you.

Yours sincerely,

Mr. & Mrs. Lewis

Mississauga, Ontario

Mr. & Mrs. Lewis

To whom it may concern,

I would like you to know how much I enjoy your “service”. I had my screens repaired, and delivered back to my house, at no cost, after 10 years of use, and all so pleasantly. It amazes me! I really appreciate your attention and will not hesitate to recommend your company to anyone.

Thank you,

Mrs. Harrington

Mississauga, Ontario

Mrs. Harrington

Dear Rob

We want to thank you for the wonderful job you did in our home replacing windows and the front door.

Your employees were pleasant and polite, the job was carried out very efficiently and your men were very good at cleaning up the area when they were finished.

All in all, it was a good experience and we are very, very pleased with the outcome. We would recommend you and your company to anyone.

Thanks Again.

Yours truly,

Mr. & Mrs. Grigg

Mississauga, Ontario

Mr. & Mrs. Grigg

We’ve just had the windows replaced in our house by Olympia Windows and couldn’t be happier with the experience. It’s been refreshing for us to deal with everyone at Olympia.

Rob, in sales, was attentive and friendly from our very first meeting at the spring home show. He dealt with our questions in a professional and intelligent manner.  We felt we could trust him and his word.  The initial information folder and pamphlets provided by him at the show were more informative and detailed than anything else we’d received from any other company, and his follow-up after the show was also re-assuring and appreciated.

The installers Marcelo and Jorge were great. They arrived on time each of the three work days as promised. They worked in a professional and friendly manner and in the end did and excellent job of installing and finishing the windows. When they left, the new windows, as well as the work areas (including the roof) were as clean as when they arrived (perhaps even cleaner).

Olympia followed through on all its promises and adhered to their schedule to the letter. Thank you for a great job well done. I will not hesitate to give you my best recommendation to anyone contemplating new windows and/or doors in the future.

Mr. & Mrs. Goss

Caledon, Ontario

Mr. & Mrs. Goss

Hi Lillian and others at Olympia,

Every time I walk into my den I smile with joy.  My bay window is perfect and I’m so glad we went ahead with it.  I’ve recommended you several times to friends and on the internet server at work where folks recommend good contractors, so hopefully you’ve had some referrals come your way.

Now I’d like to ask your opinion, if you want to give it. Eventually we’d like to remodel both our kitchen and our bathroom, and my daughter has just bought a condo which desperately needs a new kitchen. There seems to be hundreds of kitchen and bathroom places out there, and we really don’t know where to start.

As I wondered how to approach this I thought “I wish I could find a company just like Olympia.”  So I hope you’re going to tell me that each one of you has a twin brother or sister, and they all work together at a place called Olympia Kitchen and Bath Reno. But, if that’s a little too much to ask, perhaps you would like to refer us to a reputable business.

Happy Spring !

Mr. & Mrs. Jamieson

Etobicoke, Ontario

Mr. & Mrs. Jamieson

Dear Jan Okon

Thank you and your workers for a professional job.

Thanks again,

Mr. & Mrs. Ellis

Mississauga, Ontario

Mr. & Mrs. Ellis

Dear Emilio

My husband Chris and I would like to apologize for this thank you letter being long over-due.  Starting in late 2008, we had our two sliding glass doors replaced by your company and during the summer of 2009, we had all of our windows replaced. We cannot tell you how much we appreciate the quality, value and aesthetics.

Olympia came highly recommended to us through my parents and now we can see why they were so impressed and satisfied with their decision.

It was an absolute pleasure dealing with Rob from the showroom right through the end of the process he is very professional and personable and represents Olympia’s high quality standards. We were privileged to have Igor , work not only on our doors, but on our windows and we cannot give enough praise for his craftsmanship, dedication and perfectionism, his work is impeccable!

We are extremely satisfied with our windows and doors and have recommended Olympia to several of our friends and family, including my sister-in-law, who is currently having some windows replaced.

Please do not hesitate to use us as a customer referral as we would be very pleased to endorse Olympia Windows and Doors.

Thank you and kindest regards,

Mr. & Mrs. Broley

Oakville, Ontario

Mr. & Mrs. Broley